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Frequently Asked Questions

  • Services

All sales are final. If you have concerns about a service or product, we encourage you to contact us, and we’ll do our best to address your needs and ensure your satisfaction. While we cannot offer refunds, our team is dedicated to delivering exceptional care and support.

We understand that life can be unpredictable! If you need to cancel or reschedule, please let us know at least 4 hours in advance to avoid disruptions.

Your happiness is important to us. While we don’t provide refunds, we’re pleased to offer a complimentary touch-up within 5 days of your appointment. This does not include changes to the chosen color or style. After the 5-day window, standard service charges will apply.

We value your time and appreciate the same in return. Repeated missed appointments or no-shows may result in a service charge.

 

For any additional questions, feel free to reach out to us—we’re here to help!

Contact Us

250-933-2011
adora.nanaimo@gmail.com

Hours

Mon to Fri: 9:30 am — 5:30 pm
Sat: 10:00 am — 6:00 pm

Sun: Closed

After hours booking available by appointment only

Location

#9 - 6894 N Island Highway,
Nanaimo, BC, V9V 1P6

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